Our simplified purchase agreement is explained clearly below.
We offer a money back guarantee on most products. These products may be returned our exchanged for any reason.
Within 60 days from your date of purchase, you may return any item (digital or physical) for a full refund. The shipping costs may be refunded if the return is a result of our error.
To request a refund or exchange, follow this procedure:
For physical products, the product must be returned during the refund period to the shipping address provided with the product. The burden is on the buyer to prove that the product was in fact returned to that address and shipped within the timeframe of the refund period. The entire amount minus shipping charges will be refunded.
If the product is returned in damaged condition, only 80% of the full refund amount will be credited back. EXCEPTIONS:
For seminars and live events, the cancellation and refund policy will be as stated on the site and order form.
Our Contact Information is:
Smiling Mango Publications Inc.
Doing Business as "Raw Vegan" or "FredericPatenaude.com"
Repentigny, Quebec, J6A5X2